Shipping Policy of BoatHouse Assets LLC
At BoatHouse Assets LLC, we take pride in ensuring that our customers enjoy a smooth and efficient shopping experience, especially when it comes to shipping. Our team is dedicated to processing all orders promptly, with a standard processing time of 1-3 business days. We understand that during peak seasons or promotional events, there may be occasional delays; however, we prioritize transparency and will communicate any changes to the processing timeline through timely email notifications.
Shipping Options and Coverage
To cater to your diverse shipping needs, we offer a variety of shipping options. We currently ship to the United States, and you will see all available shipping methods during the checkout process, allowing you to select the option that best fits your preferences.
Delivery Times
Delivery times can vary based on the shipping method you choose and the destination of your order. For instance:
- Standard shipping typically takes around 3-7 business days.
- Expedited shipping may deliver your items within 1-3 business days.
Please note that these timelines are estimates, and factors such as carrier delays, weather conditions, and holidays can affect delivery.
Tracking and Order Confirmation
Once your order has shipped, you will receive a confirmation email with tracking information. This allows you to monitor the progress of your shipment in real time, providing peace of mind as you await your order’s arrival.
Shipping Restrictions
We also recognize that certain items may have shipping restrictions due to size, weight, or local regulations. In the event that any restrictions apply to your order, our team will inform you before processing to ensure that you are fully aware of any limitations.
Issues with Shipments
Should you encounter any issues with your shipment, such as receiving damaged items or if your package goes missing, we encourage you to reach out to our customer support team. It’s important to contact us within 30 days of receiving your order, as we are committed to resolving any issues promptly and efficiently.
Agreement to Terms
By placing an order with BoatHouse Assets LLC, you agree to the terms outlined in this Shipping Policy. If you have any questions or need further assistance regarding shipping or any other aspect of your order.
Thank you for choosing BoatHouse Assets LLC! We appreciate your trust in us and look forward to serving you.
